Privacy Policy

This Privacy Policy describes how Steel Horizons ("we", "us", or "our"), operated at steelhorizons.info, collects, uses, discloses, and safeguards your personal information when you visit our website or interact with our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using steelhorizons.info, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our website.

1. Who We Are

Steel Horizons is an independent gaming review and esports coverage platform based in Sydney, Australia. Our registered editorial office is located at Level 4, 201 Kent Street, Sydney NSW 2000, Australia. You can contact us at [email protected].

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: Your name and email address when you subscribe to our newsletter or submit a contact form.
• Usage data: Information about how you interact with our website, including pages visited, time spent on pages, referring URLs, and browser type. This data is collected via cookies and similar technologies.
• Device information: IP address, browser type and version, operating system, and device identifiers.
• Communications: The content of messages you send us via our contact form or by email.

We do not collect sensitive information such as health data, financial information, or government identifiers unless you voluntarily provide it and we have a lawful basis to collect it.

3. How We Collect Information

We collect personal information in the following ways:

• Directly from you when you subscribe to our newsletter, submit our contact form, or send us an email.
• Automatically through cookies and analytics tools when you browse steelhorizons.info.
• From third-party services we use to operate our website (see Section 7).

4. How We Use Your Information

We use the personal information we collect for the following purposes:

• To send you our newsletter and editorial updates (where you have subscribed).
• To respond to your enquiries and provide customer support.
• To analyse website traffic and improve the content and user experience of steelhorizons.info.
• To comply with our legal obligations under Australian law.
• To detect and prevent fraudulent or abusive activity.

We will not use your personal information for purposes other than those described above without your prior consent, unless required by law.

5. Newsletter and Marketing Communications

If you subscribe to our newsletter, we will use your email address to send you regular updates about new game reviews, tournament coverage, and editorial content. You may unsubscribe at any time by clicking the "Unsubscribe" link in any email we send you, or by contacting us at [email protected]. We comply with the Spam Act 2003 (Cth) in all our email communications.

6. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., email delivery services, analytics providers). These providers are bound by confidentiality obligations.
• Legal requirements: We may disclose your information if required to do so by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. Third-Party Services

Our website may use the following third-party services, each of which has its own privacy policy:

• Google Analytics: We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymised usage data. You can opt out using the Google Analytics Opt-out Browser Add-on.
• Email service providers: We use a third-party email platform to manage newsletter subscriptions and deliver emails.

8. Cookies

We use cookies and similar tracking technologies on steelhorizons.info. For detailed information about the cookies we use and your choices regarding cookies, please read our Cookie Policy.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months.

10. Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website is served over HTTPS. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of your personal information (subject to legal obligations).
• Withdraw consent to the processing of your personal information at any time.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs.

To exercise any of these rights, please contact us at [email protected].

12. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately.

13. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Post: Privacy Officer, Steel Horizons, Level 4, 201 Kent Street, Sydney NSW 2000, Australia

We will respond to all privacy-related enquiries within 30 days.